Customer Reviews

What Our Customers Are Saying

Real feedback from real Tennessee homeowners and businesses who trust Ross Cooling and Heating.

1,000+

Jobs Completed

8+

Years in Business

5★

Average Rating

Ross Cooling and Heating came out same day when my AC went out in the middle of July. The technician was professional, diagnosed the issue quickly, and had it running within the hour. Couldn't ask for better service.

Marcus T.

Memphis, TN

AC Repair

Had a full heating system installed before winter. The team was on time, clean, and walked me through everything. My energy bill actually went down. Highly recommend to anyone in the area.

Sandra W.

Millington, TN

Heating Installation

I've been using Ross Cooling and Heating for annual maintenance for three years now. They're always thorough, honest about what needs attention, and never try to upsell me on things I don't need.

James R.

Bartlett, TN

Preventive Maintenance

Called at 9pm on a Sunday when our heat stopped working. They showed up within two hours and fixed the problem that night. That kind of reliability is rare. We won't use anyone else.

Diane K.

Germantown, TN

Emergency Service

We hired Ross Cooling and Heating for our office building's HVAC overhaul. They handled the whole project professionally, stayed on schedule, and the system has been running perfectly ever since.

Tony M.

Collierville, TN

Commercial HVAC

Got a new AC unit installed last spring. The price was fair, the work was clean, and they took the time to explain how to get the most out of the new system. Very happy with the whole experience.

Patricia L.

Jackson, TN

AC Installation

My system was making a strange noise and two other companies couldn't figure it out. Ross Cooling and Heating diagnosed it in 20 minutes. Honest, knowledgeable, and reasonably priced.

Kevin B.

Cordova, TN

System Diagnostics

After getting an air quality assessment and new filtration installed, the difference in our home was noticeable within days. My allergies have improved significantly. Truly a life-changing service.

Angela F.

Nashville, TN

Indoor Air Quality

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